All Posts

Accounting software remains one of the most widely used digital tools among UK SMEs. When it comes to those with employees that use digital technologies, an estimated 80% use accounting software (source: GOV.UK), but that figure plummets to just 33% for the solo self-employed. UK businesses are required by law to keep detailed accurate records of their income and costs. HMRC can conduct compliance checks and fine businesses for poor record-keeping. About a quarter of small

In the past decade, artificial intelligence (or AI as it is more usually called) has become much more of an everyday thing for people all over the UK – whether they realise it or not. AI enables the rapid facial recognition that unlocks our smartphones and it allows us to tell Alexa what music we want to listen to. Google Photos uses AI to group our images by people, places or events, while NHS 111 online uses AI to triage symptoms and suggest next steps. Many UK retailers

Many more UK businesses are now using ERP (enterprise resource planning) software to streamline their operations, reduce their costs and grow more efficiently. Whether managing your cash flow, people, stock, orders or customer relationships, ERP software allows you to conveniently integrate your core business functions, make best use of your resources and maximise the efficiency of your systems. Ultimately, ERP software can make your business more profitable. ERP softwa

To take your business to the next level of success, you must sell more, whether to existing customers, new customers or both. You may have to launch new products or services, target new types of customers or sell in new locations. Selling overseas can be transformative, with technology now making this quicker, easier and cheaper. But people will not buy from you if they do not know you exist, or what you offer and why they should buy it from you. Marketing makes this possi

Whatever type of business you run, your ability to effectively manage your customer relationships is vital to your plans to succeed and grow. How small businesses store customer information varies massively. In many cases, it is stored only in the heads of the business owner and their staff, with business cards kept in a basic index box or contact names and numbers stored in a mobile phone or scribbled into a little black book (both can easily get lost or damaged). Other