More than 21m people in the UK are now estimated to regularly use tools and apps powered by artificial intelligence (AI), including many small-business owners. From saving time and cutting costs, to improving efficiency, productivity and turnover, AI is helping many UK SMEs to be more successful. AI describes the ability of machines or software to perform tasks that typically require human intelligence, which includes answering questions, learning from data, recognising patte

In the past decade, artificial intelligence (or AI as it is more usually called) has become much more of an everyday thing for people all over the UK – whether they realise it or not. AI enables the rapid facial recognition that unlocks our smartphones and it allows us to tell Alexa what music we want to listen to. Google Photos uses AI to group our images by people, places or events, while NHS 111 online uses AI to triage symptoms and suggest next steps. Many UK retailers