Whatever type of business you run, your ability to effectively manage your customer relationships is vital to your plans to succeed and grow. How small businesses store customer information varies massively. In many cases, it is stored only in the heads of the business owner and their staff, with business cards kept in a basic index box or contact names and numbers stored in a mobile phone or scribbled into a little black book (both can easily get lost or damaged). Other b

Small businesses store customer information in different ways. In some cases, valuable knowledge about who customers are, what they want and how they buy exists only in the heads of the business owner and their team. Contact details are usually stored in a mobile phone, address book or basic card index system. Others use computer spreadsheets to record customer details, which makes the information easier to access, share and store securely online. Although better, spreadshee

Businesses store valuable customer information in many ways. For some, this knowledge lives only in the minds of the owner, with contacts stored in a mobile phone, little black book or a basic card index box. 13 CRM FAQs 1 What is CRM software? 2 What information can I store in CRM software? 3 How much does CRM software cost? 4 How can CRM software enable me to sell more to my customers? 5 How can CRM software save my business time and money? 6 How can CRM software make

Whatever type of business you run, your ability to effectively manage your customer relationships is vital to your plans to succeed and grow. How small businesses store customer information varies massively. In many cases, it is stored only in the heads of the business owner and their staff, with business cards kept in a basic index box or contact names and numbers stored in a mobile phone or scribbled into a little black book (both can easily get lost or damaged). Other